This session contains lecture notes for the first and twenty-fifth sessions, and for the rest it contains a set of questions to be prepared in advance of the class, to facilitate discussion.
Lecture Notes
| SES # |
TOPICS |
LECTURE NOTES |
| Introduction and Overview |
| 1 |
Lecture and Discussion: Course Importance, Topics, Logistics |
(PDF) |
| 2 |
Case Discussion: Royal Caribbean Cruises Ltd. |
(PDF) |
| Module I: Project Management: The Realities of Hitting a Moving Target |
| 3 |
Case Discussion: Administrative Data Project (A) |
(PDF) |
| 4 |
Case Discussion: Administrative Data Project (B and C) |
(PDF) |
| 5 |
Case Discussion: AIRNow Presentation, Visitor: Jane Linder |
(PDF) |
| 6 |
Case: PharmaCo Presentation, Visitor: Ben Porter |
(PDF) |
| Module II: Implementation and Change: "Technology is the Least of Our Problems" |
| 7 |
Case Discussion: First National City Bank Operating Group |
(PDF) |
| 8 |
Continuation of First National City Bank Operating Group Discussion |
(PDF) |
| 9 |
Case Discussion: Dow Corning |
(PDF) |
| 10 |
Implementation Readings Review, and Visitor on ERP Implementation Experience: Mike Shanno, EMC Corporation |
(PDF) |
| Module III: Management of the IT Function: The Genie Behind the Curtain |
| 11 |
RFID, Visitor: Prof. Brian Subirana |
(PDF) |
| 12 |
Case Discussion: Care Group |
(PDF) |
| 13 |
Case Discussion: Lifeline, Visitor: CIO Rich Reich |
(PDF) |
| 14 |
Class Discussion of Student Projects |
(PDF) |
| 15 |
Visitor: Arup Gupta, CEO, Tata Consultancy Services |
(PDF) |
| Module IV: IT Support for Business Operations: Doing Things Faster and Better |
| 16 |
Special Assignment on Getting Business Value from IT Frameworks |
(PDF) |
| 17 |
The MIT Process Handbook, Visitor: Prof. Tom Malone |
(PDF) |
| 18 |
Web Services and Business Process Management, Visitor: Evan Mamas |
(PDF) |
| Module V: Strategic Systems and Digital Transformation: IT for New Things |
| 19 |
TYCO Readings, Visitor: CIO Dana Deasy |
(PDF) |
| 20 |
ACE Case, US Customs Transformation |
(PDF) |
| 21 |
Business Strategy |
(PDF) |
| 22 |
Visitor: Omar Baig, IFC / World Bank |
(PDF) |
| Module VI: Team Reports, Course Summary |
| 23 |
Team Project Presentations |
|
| 24 |
Team Project Presentations (cont.) |
|
| 25 |
Discussion / Debate: "Does IT Matter?" |
(PDF 1)
(PDF 2) |
| 26 |
Closing Lecture and Discussion |
|